Posted on Google![]()
Amanda Sobolewski5 October 2026Trustindex verifies that the original source of the review is Google.
Robert, the SC mitigation expert, gave me peace of mind when he first arrived. We experienced water damage in multiple areas of our house and Robert was very professional, hard working, communicative, and thorough with making sure our house was completely dry before he left. Thank you Robert!Posted on Google![]()
Darlene Ellis20 August 2026Trustindex verifies that the original source of the review is Google.
ERX WERE VERY PROFESSIONAL AND RESPECTFUL. I WOULD NOT HESITATE TO REFER THEM TO FRIEND AND FAMILY.Posted on Google![]()
Ke Lamb18 August 2026Trustindex verifies that the original source of the review is Google.
As a Community Manager with Asset Living, clear communication, reliability, and quality workmanship are extremely important. I would like to take a moment to recognize Glenn with EXR for the outstanding job he did completing our project. Glenn was professional, knowledgeable, and extremely efficient. Glenn completed the project in a timely manner, especially considering the short time frame. I would highly recommend Glenn from EXR and truly grateful that EXR hires such highly qualified professional. Thank you Glenn for a job exceptionally well done.Posted on Google![]()
Yvonne Ellis12 August 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts is doing a good job at getting my home repairs done.They did an excellent job on getting the mold and mildew cleaned up.I have really enjoyed their professional expertise on everything. THANK you to Dylan Sherwood who is the project manager for getting everything done in a timely manner and he keeps me informed of what's happening and and he inspects everything. I highly recommend Emergency Restoration Xperts for all of you home repairs.Posted on Google![]()
Jessica Blaine11 August 2026Trustindex verifies that the original source of the review is Google.
These guys did a great job repairing damage from a flood in my home. They were fast, on time, friendly, and the work looks great! Damon led the team that did repairs and Jessie led them team that did my pack out. They were both amazing to work with!Posted on Google![]()
Teena Baber8 July 2026Trustindex verifies that the original source of the review is Google.
We had a home invasion and as a result had to have a door replaced, walls painted, carpet replaced in one room, and our hardwood floors refinished. Except for a slight snag with our contents subcontractor who removed our furnishings so the floors could be refinished, we were very pleased with our restoration. I brought any concerns to Dylan's attention and he promptly handled them. Every person who came into our home to work on the restoration was friendly and professional. Dylan handled coordination flawlessly and I would give him a five-star review!Posted on Google![]()
Michelle Tharpe8 July 2026Trustindex verifies that the original source of the review is Google.
Dylan from the CLT/GVL region region was unbelievable! From the first interaction to the final walkthrough, the experience went far above my expectations…On several occasions throughout the repair, Dylan went the extra mile to ensure that our expectations were being met & was super communicative throughout the process. The subcontractors were also exceptional, and the job was completed in a timely manner and to perfection! Highly recommend!!+1Posted on Google![]()
Keren Hutchinson7 July 2026Trustindex verifies that the original source of the review is Google.
Brandy Eby with ERX and their team are amazing. We often are in the line for calls about fallen trees and if there’s water involved Brandy and ERX are my first call.Posted on Google![]()
Rob Griffin5 July 2026Trustindex verifies that the original source of the review is Google.
5 Stars – Highly Recommend ERX, Especially Victor! I had a fantastic experience with ERX for water damage and mitigation. Victor was outstanding from start to finish. He was detailed, personable, and easy to work with, and he stayed until the job was completely finished. He was always on time and did exactly what he said he would do. If you're dealing with water damage and need a mitigation company you can trust, I highly recommend ERX — and ask for Victor specifically!Posted on Google![]()
Rebecca Mahurin14 May 2026Trustindex verifies that the original source of the review is Google.
Jeff Williams of Asheville came to the house and was the epitome of efficiency. We’re so happy to be moving forward with the improvements.
Consult with an expert for free!
Posted on Google![]()
Amanda Sobolewski5 October 2026Trustindex verifies that the original source of the review is Google.
Robert, the SC mitigation expert, gave me peace of mind when he first arrived. We experienced water damage in multiple areas of our house and Robert was very professional, hard working, communicative, and thorough with making sure our house was completely dry before he left. Thank you Robert!Posted on Google![]()
Darlene Ellis20 August 2026Trustindex verifies that the original source of the review is Google.
ERX WERE VERY PROFESSIONAL AND RESPECTFUL. I WOULD NOT HESITATE TO REFER THEM TO FRIEND AND FAMILY.Posted on Google![]()
Ke Lamb18 August 2026Trustindex verifies that the original source of the review is Google.
As a Community Manager with Asset Living, clear communication, reliability, and quality workmanship are extremely important. I would like to take a moment to recognize Glenn with EXR for the outstanding job he did completing our project. Glenn was professional, knowledgeable, and extremely efficient. Glenn completed the project in a timely manner, especially considering the short time frame. I would highly recommend Glenn from EXR and truly grateful that EXR hires such highly qualified professional. Thank you Glenn for a job exceptionally well done.Posted on Google![]()
Yvonne Ellis12 August 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts is doing a good job at getting my home repairs done.They did an excellent job on getting the mold and mildew cleaned up.I have really enjoyed their professional expertise on everything. THANK you to Dylan Sherwood who is the project manager for getting everything done in a timely manner and he keeps me informed of what's happening and and he inspects everything. I highly recommend Emergency Restoration Xperts for all of you home repairs.Posted on Google![]()
Jessica Blaine11 August 2026Trustindex verifies that the original source of the review is Google.
These guys did a great job repairing damage from a flood in my home. They were fast, on time, friendly, and the work looks great! Damon led the team that did repairs and Jessie led them team that did my pack out. They were both amazing to work with!Posted on Google![]()
Teena Baber8 July 2026Trustindex verifies that the original source of the review is Google.
We had a home invasion and as a result had to have a door replaced, walls painted, carpet replaced in one room, and our hardwood floors refinished. Except for a slight snag with our contents subcontractor who removed our furnishings so the floors could be refinished, we were very pleased with our restoration. I brought any concerns to Dylan's attention and he promptly handled them. Every person who came into our home to work on the restoration was friendly and professional. Dylan handled coordination flawlessly and I would give him a five-star review!Posted on Google![]()
Michelle Tharpe8 July 2026Trustindex verifies that the original source of the review is Google.
Dylan from the CLT/GVL region region was unbelievable! From the first interaction to the final walkthrough, the experience went far above my expectations…On several occasions throughout the repair, Dylan went the extra mile to ensure that our expectations were being met & was super communicative throughout the process. The subcontractors were also exceptional, and the job was completed in a timely manner and to perfection! Highly recommend!!+1Posted on Google![]()
Keren Hutchinson7 July 2026Trustindex verifies that the original source of the review is Google.
Brandy Eby with ERX and their team are amazing. We often are in the line for calls about fallen trees and if there’s water involved Brandy and ERX are my first call.Posted on Google![]()
Rob Griffin5 July 2026Trustindex verifies that the original source of the review is Google.
5 Stars – Highly Recommend ERX, Especially Victor! I had a fantastic experience with ERX for water damage and mitigation. Victor was outstanding from start to finish. He was detailed, personable, and easy to work with, and he stayed until the job was completely finished. He was always on time and did exactly what he said he would do. If you're dealing with water damage and need a mitigation company you can trust, I highly recommend ERX — and ask for Victor specifically!Posted on Google![]()
Rebecca Mahurin14 May 2026Trustindex verifies that the original source of the review is Google.
Jeff Williams of Asheville came to the house and was the epitome of efficiency. We’re so happy to be moving forward with the improvements.
Water damage in Charlotte can strike unexpectedly, causing not only structural damage to your home or business but also significant stress and uncertainty. Emergency Restoration Xperts (ERX), widely recognized for its expertise in water damage restoration and mitigation, offers around-the-clock professional services to restore your property—and your life—to normalcy efficiently and effectively.
Water mitigation is the critical first step in the water damage restoration process. It involves immediate actions taken to reduce or prevent further water damage following a flood, leak, or other water-related disasters. This includes extracting water, drying out affected areas, and securing the structure to prevent additional damages.
After mitigation, the water damage restoration phase begins. This comprehensive approach not only repairs or replaces damaged materials but also addresses mold and mildew issues, ultimately restoring your Charlotte property to its pre-damage condition and addressing the root causes to prevent future incidents.
We offer 24/7 emergency services and typically arrive on-site within hours to begin the water mitigation process.
If it’s safe, shut off the main water source and move valuables away from the affected area. Avoid using electrical devices near water.
Yes, if not promptly and effectively addressed, water damage can create ideal conditions for mold growth, which ERX tackles with efficient drying and remediation services.
Absolutely, we coordinate with insurance companies to ease the claims process for you.
The duration varies depending on the extent of the damage, but ERX aims to complete the restoration as quickly as possible without compromising quality.
The lingering smell of smoke can pervade a property long after the fire is gone. Our odor removal services focus on identifying and eliminating these odors, ensuring your property is free from any reminders of the fire.
Smoke and soot can cause extensive damage even after the fire has been extinguished. Our experts specialize in smoke damage mitigation and soot removal, employing modern technical procedures to eliminate these harmful residues from your property.
ERX follows a meticulous, step-by-step process to ensure a thorough cleanup and restoration of water damage, mirroring the precision used by industry leaders:
In Charlotte, when facing water damage, turn to Emergency Restoration Xperts (ERX)—your experts in water damage restoration, ready to restore your property and peace of mind with comprehensive, efficient, and caring service.
We prioritize your satisfaction, working closely with you and your insurance company to streamline the restoration process.
Utilizing the latest in restoration technology, we ensure a thorough and efficient restoration process.
From emergency roof wrap/board up to complete restoration, we offer a full range of services to meet all your needs.