Posted on Google![]()
Darlene Ellis20 August 2026Trustindex verifies that the original source of the review is Google.
ERX WERE VERY PROFESSIONAL AND RESPECTFUL. I WOULD NOT HESITATE TO REFER THEM TO FRIEND AND FAMILY.Posted on Google![]()
Ke Lamb18 August 2026Trustindex verifies that the original source of the review is Google.
As a Community Manager with Asset Living, clear communication, reliability, and quality workmanship are extremely important. I would like to take a moment to recognize Glenn with EXR for the outstanding job he did completing our project. Glenn was professional, knowledgeable, and extremely efficient. Glenn completed the project in a timely manner, especially considering the short time frame. I would highly recommend Glenn from EXR and truly grateful that EXR hires such highly qualified professional. Thank you Glenn for a job exceptionally well done.Posted on Google![]()
Yvonne Ellis12 August 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts is doing a good job at getting my home repairs done.They did an excellent job on getting the mold and mildew cleaned up.I have really enjoyed their professional expertise on everything. THANK you to Dylan Sherwood who is the project manager for getting everything done in a timely manner and he keeps me informed of what's happening and and he inspects everything. I highly recommend Emergency Restoration Xperts for all of you home repairs.Posted on Google![]()
Jessica Blaine11 August 2026Trustindex verifies that the original source of the review is Google.
These guys did a great job repairing damage from a flood in my home. They were fast, on time, friendly, and the work looks great! Damon led the team that did repairs and Jessie led them team that did my pack out. They were both amazing to work with!Posted on Google![]()
Teena Baber8 July 2026Trustindex verifies that the original source of the review is Google.
We had a home invasion and as a result had to have a door replaced, walls painted, carpet replaced in one room, and our hardwood floors refinished. Except for a slight snag with our contents subcontractor who removed our furnishings so the floors could be refinished, we were very pleased with our restoration. I brought any concerns to Dylan's attention and he promptly handled them. Every person who came into our home to work on the restoration was friendly and professional. Dylan handled coordination flawlessly and I would give him a five-star review!Posted on Google![]()
Michelle Tharpe8 July 2026Trustindex verifies that the original source of the review is Google.
Dylan from the CLT/GVL region region was unbelievable! From the first interaction to the final walkthrough, the experience went far above my expectations…On several occasions throughout the repair, Dylan went the extra mile to ensure that our expectations were being met & was super communicative throughout the process. The subcontractors were also exceptional, and the job was completed in a timely manner and to perfection! Highly recommend!!+1Posted on Google![]()
Keren Hutchinson7 July 2026Trustindex verifies that the original source of the review is Google.
Brandy Eby with ERX and their team are amazing. We often are in the line for calls about fallen trees and if there’s water involved Brandy and ERX are my first call.Posted on Google![]()
Rob Griffin5 July 2026Trustindex verifies that the original source of the review is Google.
5 Stars – Highly Recommend ERX, Especially Victor! I had a fantastic experience with ERX for water damage and mitigation. Victor was outstanding from start to finish. He was detailed, personable, and easy to work with, and he stayed until the job was completely finished. He was always on time and did exactly what he said he would do. If you're dealing with water damage and need a mitigation company you can trust, I highly recommend ERX — and ask for Victor specifically!Posted on Google![]()
Rebecca Mahurin14 May 2026Trustindex verifies that the original source of the review is Google.
Jeff Williams of Asheville came to the house and was the epitome of efficiency. We’re so happy to be moving forward with the improvements.Posted on Google![]()
Jessica South12 May 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts exceeded every expectation during a very stressful time for our family. Victor, Jose, Nelson, and Kevin were absolutely amazing from start to finish. Their professionalism, kindness, communication, and attention to detail made such a difference throughout the entire process. Victor was incredibly compassionate, organized, and always kept us informed every step of the way. Jose and Nelson worked tirelessly and treated our home with care and respect as if it were their own. Their knowledge, work ethic, and dedication truly showed in everything they did. Kevin was also extremely helpful with customer support, always responsive, professional, and willing to answer any questions we had throughout the process. What could have been an overwhelming experience became manageable because of this incredible team. They were prompt, dependable, thorough, and genuinely cared about making sure everything was done right. It is rare to find a company with employees who go above and beyond the way they do. We were so impressed with the mitigation portion of our leak project that we decided to continue using Emergency Restoration Xperts for the construction phase as well. That alone says a lot about the trust and confidence they built with us throughout this process — so expect a part two review once the project is complete! I cannot recommend Emergency Restoration Xperts enough, especially Victor, Jose, Nelson, and Kevin. They are true experts and outstanding people. Thank you all for your hard work and exceptional service!
Consult with an expert for free!
Posted on Google![]()
Darlene Ellis20 August 2026Trustindex verifies that the original source of the review is Google.
ERX WERE VERY PROFESSIONAL AND RESPECTFUL. I WOULD NOT HESITATE TO REFER THEM TO FRIEND AND FAMILY.Posted on Google![]()
Ke Lamb18 August 2026Trustindex verifies that the original source of the review is Google.
As a Community Manager with Asset Living, clear communication, reliability, and quality workmanship are extremely important. I would like to take a moment to recognize Glenn with EXR for the outstanding job he did completing our project. Glenn was professional, knowledgeable, and extremely efficient. Glenn completed the project in a timely manner, especially considering the short time frame. I would highly recommend Glenn from EXR and truly grateful that EXR hires such highly qualified professional. Thank you Glenn for a job exceptionally well done.Posted on Google![]()
Yvonne Ellis12 August 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts is doing a good job at getting my home repairs done.They did an excellent job on getting the mold and mildew cleaned up.I have really enjoyed their professional expertise on everything. THANK you to Dylan Sherwood who is the project manager for getting everything done in a timely manner and he keeps me informed of what's happening and and he inspects everything. I highly recommend Emergency Restoration Xperts for all of you home repairs.Posted on Google![]()
Jessica Blaine11 August 2026Trustindex verifies that the original source of the review is Google.
These guys did a great job repairing damage from a flood in my home. They were fast, on time, friendly, and the work looks great! Damon led the team that did repairs and Jessie led them team that did my pack out. They were both amazing to work with!Posted on Google![]()
Teena Baber8 July 2026Trustindex verifies that the original source of the review is Google.
We had a home invasion and as a result had to have a door replaced, walls painted, carpet replaced in one room, and our hardwood floors refinished. Except for a slight snag with our contents subcontractor who removed our furnishings so the floors could be refinished, we were very pleased with our restoration. I brought any concerns to Dylan's attention and he promptly handled them. Every person who came into our home to work on the restoration was friendly and professional. Dylan handled coordination flawlessly and I would give him a five-star review!Posted on Google![]()
Michelle Tharpe8 July 2026Trustindex verifies that the original source of the review is Google.
Dylan from the CLT/GVL region region was unbelievable! From the first interaction to the final walkthrough, the experience went far above my expectations…On several occasions throughout the repair, Dylan went the extra mile to ensure that our expectations were being met & was super communicative throughout the process. The subcontractors were also exceptional, and the job was completed in a timely manner and to perfection! Highly recommend!!+1Posted on Google![]()
Keren Hutchinson7 July 2026Trustindex verifies that the original source of the review is Google.
Brandy Eby with ERX and their team are amazing. We often are in the line for calls about fallen trees and if there’s water involved Brandy and ERX are my first call.Posted on Google![]()
Rob Griffin5 July 2026Trustindex verifies that the original source of the review is Google.
5 Stars – Highly Recommend ERX, Especially Victor! I had a fantastic experience with ERX for water damage and mitigation. Victor was outstanding from start to finish. He was detailed, personable, and easy to work with, and he stayed until the job was completely finished. He was always on time and did exactly what he said he would do. If you're dealing with water damage and need a mitigation company you can trust, I highly recommend ERX — and ask for Victor specifically!Posted on Google![]()
Rebecca Mahurin14 May 2026Trustindex verifies that the original source of the review is Google.
Jeff Williams of Asheville came to the house and was the epitome of efficiency. We’re so happy to be moving forward with the improvements.Posted on Google![]()
Jessica South12 May 2026Trustindex verifies that the original source of the review is Google.
Emergency Restoration Xperts exceeded every expectation during a very stressful time for our family. Victor, Jose, Nelson, and Kevin were absolutely amazing from start to finish. Their professionalism, kindness, communication, and attention to detail made such a difference throughout the entire process. Victor was incredibly compassionate, organized, and always kept us informed every step of the way. Jose and Nelson worked tirelessly and treated our home with care and respect as if it were their own. Their knowledge, work ethic, and dedication truly showed in everything they did. Kevin was also extremely helpful with customer support, always responsive, professional, and willing to answer any questions we had throughout the process. What could have been an overwhelming experience became manageable because of this incredible team. They were prompt, dependable, thorough, and genuinely cared about making sure everything was done right. It is rare to find a company with employees who go above and beyond the way they do. We were so impressed with the mitigation portion of our leak project that we decided to continue using Emergency Restoration Xperts for the construction phase as well. That alone says a lot about the trust and confidence they built with us throughout this process — so expect a part two review once the project is complete! I cannot recommend Emergency Restoration Xperts enough, especially Victor, Jose, Nelson, and Kevin. They are true experts and outstanding people. Thank you all for your hard work and exceptional service!
In Charlotte, where storms can swiftly shift from benign to destructive, the impact on properties can be profound and disheartening. Emergency Restoration Xperts (ERX) in Charlotte is at the forefront, providing specialized storm damage restoration services to guide property owners through the aftermath with expertise and care, ensuring a return to normalcy and security.
ERX’s extensive array of storm damage restoration services in Charlotte is meticulously designed to confront the challenges imposed by nature’s tempests. Our seasoned professionals are adept at navigating the complexities of various storm-related damages, offering:
Charlotte’s susceptibility to tornadoes and hurricanes necessitates robust response capabilities. ERX is equipped to address the extensive structural damages these storms can cause, offering expert roof repair or replacement and securing windows to maintain your property’s integrity.
In Charlotte, North Carolina, where the weather can be as unpredictable as life itself, disasters strike without warning, leaving homes and businesses in dire need of immediate restoration. Emergency Restoration Xperts (ERX) stands as your unwavering ally in these critical moments, offering 24/7 emergency restoration services designed to swiftly bring your property back to its pre-disaster glory. Our dedication to providing rapid, reliable solutions underscores our role not just as a service provider, but as a lifeline for the Charlotte community in times of need.
Snowstorms’ weight and subsequent melting can stress structures. ERX’s swift and precise response in Charlotte ensures relief from structural pressures, rectifies any resulting water damage, and maintains clear ventilation to prevent additional problems.
Charlotte’s properties can suffer extensively from wind’s force. ERX offers comprehensive solutions, including emergency board-up services and structural repairs, to quickly restore safety and aesthetics to your property.
Hail’s impact can be surprisingly destructive. ERX conducts in-depth inspections and performs necessary repairs or replacements to counter hail’s effects, ensuring your property’s resilience against water ingress and other potential issues.
When disaster strikes, you can call the other guys, or you can call the Xperts. At ERX, we’re proud to be the damage restoration company more people trust. Whether you need residential or commercial crisis recovery services, ERX offers 24/7 emergency response to restore your property as quickly as possible. If your property is suffering from fire damage, water damage, wind damage or mold contamination, take action and call ERX today.
Whether caused by a pipe bursting, a backed-up drain line, a stove fire – or even a storm
Fire damage restoration and smoke removal is a complex task that should only be performed by a professional fire restoration company.
ERX tackles thunder damage with expert restoration services, ensuring fast, reliable repairs for storm-impacted homes and businesses. Click to restore peace!
Combat mold effectively with ERX's Mold Remediation services. Quick, thorough removal and prevention, ensuring your space is healthy and mold-free. Click for safety!
Revitalize your space with ERX's Construction and Repairs. Expert building solutions that transform and repair, making your property better than ever. Click to enhance your home or business!
ERX offers meticulous Cleaning Services for both Commercial and Residential spaces. Achieve pristine, healthy environments with our specialized cleaning solutions. Click to discover a cleaner, fresher space!
What sets ERX apart is our commitment to excellence, 24/7 availability, and a team of verified technicians. Our dedication to delivering prompt, efficient, and compassionate service ensures a seamless restoration process. This unique blend of reliability, expertise, and customer-focused care positions ERX as a leader in the restoration
ERX handles all types of storm damage, including damage from hurricanes, tornadoes, hailstorms, and severe thunderstorms. Our services cover roof repairs, window replacements, water extraction, and structural drying, among others.
ERX offers 24/7 emergency response services. We strive to be on-site as quickly as possible, typically within hours of your call, to assess the damage and begin the necessary restoration work.
Safety is the priority. Ensure that all occupants are safe and accounted for. Avoid entering damaged buildings until they have been inspected by a professional. If safe to do so, document the damage with photos or videos for insurance purposes, and then contact ERX to start the restoration process.
Yes, ERX works closely with most insurance providers to streamline the claims process. We can help document the damage, provide detailed estimates, and ensure that your claim is processed efficiently.
ERX takes several measures to secure your property, including boarding up broken windows and doors, tarping damaged roofs, and stabilizing any compromised structural elements. These actions help prevent further damage from the elements or unauthorized entry.
The restoration process begins with an assessment of the damage, followed by water removal and drying if necessary. Afterward, we clean and sanitize the affected areas, perform mold remediation if needed, and then start the repair and reconstruction of damaged structures and interiors.
The duration of the restoration process can vary greatly depending on the extent of the damage, the size of the affected area, and the nature of the repairs needed. ERX aims to complete the restoration as efficiently as possible while ensuring the highest quality of workmanship.
Yes, part of our service includes recommendations for improving your property’s resilience to future storms. This might involve upgrading roofing materials, enhancing window protections, and improving drainage systems around the property.
Yes, our emergency response teams are available 24/7, including holidays and weekends, to respond to storm damage emergencies. We understand that disasters don’t adhere to a schedule, and prompt action is crucial.
ERX stands out due to our rapid response time, comprehensive service offerings, commitment to quality, and our customer-centric approach. Our team is highly trained and equipped with the latest technology to handle all aspects of storm damage restoration efficiently and effectively.